Professional installation and setup for home technology
American Home Shield® is teaming up with the pros at HelloTech to help install, set-up and integrate electronics and smart home devices, so you can just sit back and relax.
• Identify the installation area(s)• Install smart home security cam(s)• Connect cams to existing WiFi network and perform first-time set up• Install and set-up mobile app• Demonstrate commonly used features
TV Wall Mount Installation (up to 60")
Service Includes:
• Install a bracket and mount one TV, between 33" - 60" in size• Connect all necessary video and basic audio components• Neatly dress wires• Configure any necessary peripheral devices• In-wall or external cord concealment is available for additional cost
Installation of Smart Video Doorbell
Service Includes:
• Remove and inspect your current doorbell• Confirm compatibility• Install video doorbell• Connect to WiFi and perform first-time setup• Customize device preferences Please note: A functioning doorbell is required at the installation area for hard-wired video doorbells
Installation of Smart Door Lock
Service Includes:
• Provide assessment of the installation area• Install smart door lock• Connect new lock to existing WiFi network and perform first-time set up• Download the app, sync to device, and create initial keyset• Demonstrate commonly used lock features
Installation of Smart Door Lock
Service Includes:
• Provide assessment of the installation area• Install smart door lock• Connect new lock to existing WiFi network and perform first-time set up• Download the app, sync to device, and create initial keyset• Demonstrate commonly used lock features
Installation of Smart Video Doorbell
Service Includes:
• Remove and inspect your current doorbell• Confirm compatibility• Install video doorbell• Connect to WiFi and perform first-time setup• Customize device preferences Please note: A functioning doorbell is required at the installation area for hard-wired video doorbells
TV Wall Mount Installation (up to 60")
Service Includes:
• Install a bracket and mount one TV, between 33" - 60" in size• Connect all necessary video and basic audio components• Neatly dress wires• Configure any necessary peripheral devices• In-wall or external cord concealment is available for additional cost
TV Wall Mount Installation (60"+)
Service Includes:
• Install a bracket and mount one TV, between 33" - 60" in size• Connect all necessary video and basic audio components• Neatly dress wires• Configure any necessary peripheral devices• In-wall or external cord concealment is available for additional cost
Streaming Video Device Setup & Support
Service Includes:
• Hook up your streaming device to a TV or receiver• Connect to the Internet and perform first-time set up• Install and set up your streaming video apps• Demonstrate streaming device functionality Please note: Please verify that you have an available video input on your TV or receiver for your new device.
Virus Removal & Cleanup
Service Includes:
• Troubleshoot one computer• Perform a full-system sweep for all viruses, spyware, and malware• Remove viruses, spyware, and malware if present• Repair related OS issues• Install supplied antivirus and anti-spyware software• This service does not include data recovery/transfer services.• Depending on the nature of your request we may be able to offer instant support through HelloTech Now! online assistance. An agent will create a secure connection to your computer and troubleshoot the issue right before your eyes.
WiFi and Network Connectivity Support
Service Includes:
• Troubleshoot connectivity issues• Install and configure network cards and wireless connections• Configure and secure a router• Create a secure network• Coordinate setup preferences• Connect peripheral devices to the wireless network
Smart Hub or Speaker Setup
Service Includes:
• Set up and configure one smart hub• Connect your smart home devices to your smart hub• Install and connect any associated mobile application• Demonstrate smart hub functionality
Installation of Smart Thermostat
Service Includes:
• Provide assessment of the installation area• Install smart thermostat• Connect device to existing WiFi network and perform first-time set up• Install and set up mobile app• Demonstrate commonly used features Please note: A functioning thermostat is required at the installation area
Smart Device Hook-up
Service Includes:
• Set up and configure your smart device• Connect the smart device to a mobile application or smart hub• Demonstrate proper smart device functionality
